Terms and Conditions - Lawn Mowing Gipsy Hill
Welcome to Lawn Mowing Gipsy Hill. These Terms and Conditions govern your use of our services. By hiring us, you agree to abide by these terms. Please read them carefully to understand your rights and obligations.
1. Services Provided
At Lawn Mowing Gipsy Hill, we offer comprehensive lawn care services including:
- Grass cutting and trimming
- Edging and border maintenance
- Weed control
- Leaves and debris removal
- Fertilization and pest control (upon request)
2. Service Scheduling
Services are scheduled based on availability. It is essential to provide accurate information about your property to facilitate optimal scheduling. Any changes to scheduled services must be communicated at least 24 hours in advance.
2.1 Appointment Confirmation
Upon booking, you will receive a confirmation via email or phone call. Please ensure your contact information is up to date to receive timely notifications.
2.2 Rescheduling and Cancellation
If you need to reschedule or cancel a service, notify us at least 24 hours before the scheduled time to avoid cancellation fees.
3. Payment Terms
Payments are due upon completion of the service unless otherwise agreed upon. We accept various payment methods including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing depends on the size of the lawn, the complexity of the job, and additional services requested. A detailed estimate will be provided before starting any work.
3.2 Late Payments
Late payments may incur additional charges. If a payment is not received within 14 days of the due date, a late fee will be applied.
4. Cancellation Policy
Clients may cancel scheduled services by providing at least 24 hours notice. Cancellations made within 24 hours of the appointment may incur a cancellation fee equivalent to 50% of the service cost.
5. Liability
Lawn Mowing Gipsy Hill strives to perform services with the highest level of care. However, we are not liable for:
- Pre-existing damage to property
- Damage caused by hidden obstacles (e.g., rocks, utilities)
- Unforeseeable weather conditions affecting service delivery
We recommend informing our team of any known issues before services commence.
6. Customer Responsibilities
Clients are responsible for:
- Maintaining access to the property during scheduled service times
- Removing valuable or fragile items from the lawn area
- Informing us of any specific requirements or concerns
7. Equipment Use
Our team utilizes professional-grade equipment to ensure quality service. Clients agree to the use of such equipment on their property and acknowledge that normal wear and tear is expected.
8. Changes to Terms
Lawn Mowing Gipsy Hill reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or other contact methods. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Lawn Mowing Gipsy Hill operates. Any disputes arising from these terms will be addressed in the appropriate legal venues.
10. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through negotiation. If unresolved, mediation or arbitration may be pursued before seeking legal action.
11. Termination
Either party may terminate the service agreement with adequate notice, adhering to the cancellation policy outlined above. Grounds for immediate termination include non-payment or breach of these Terms and Conditions.
12. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be used solely for service delivery and communication purposes.
12.1 Data Protection
Your personal information is stored securely and will not be shared with third parties without your consent, except as required by law.
12.2 Data Usage
Information collected is used to improve service quality, schedule appointments, and communicate effectively regarding service updates or changes.
13. Force Majeure
Lawn Mowing Gipsy Hill is not responsible for delays or failures in service caused by circumstances beyond our control, including natural disasters, pandemics, or other unforeseen events.
14. Indemnification
Clients agree to indemnify and hold harmless Lawn Mowing Gipsy Hill against any claims, damages, or expenses arising from the use of our services, except in cases of gross negligence or intentional misconduct.
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Lawn Mowing Gipsy Hill, superseding any prior agreements or understandings.
17. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
